Ask Away

FAQs

The need-to-knows, the nice-to-knows, and the “we just had to say it” stuff.

Getting Started

You’ve got a few different ways to get discovered:

  • Event Marketplace: Respond to live Event Needs with custom proposals.
  • My Matches: Show up as a personalized match when a user creates an Event Need that fits your business.
  • Browse & Search: Get discovered when users browse vendors and filter by category, services, cultural tags, and more.
  • Swipe View: Users can swipe through vendor profiles and save the ones they’re interested in.

Plus, Boosts are coming soon. They’ll be included in your subscription and can increase your visibility across your category, services, and cultural tags.

Create your vendor account, build your profile, and submit it for review. Once your profile is ready to go, you’ll be live on Matched & Hitched and ready to get discovered, matched, and receive proposals.

No, but strong photos can make a big difference. Your profile is often a user’s first impression of your work, so we recommend using clear, high-quality images that represent your business well.

You’ll choose one primary category for your business and can add the relevant services you offer within your profile.

If your business spans multiple areas, choose the category that best represents your main offering and use your services to show users everything else you do.

Proposals & Clients

When a user creates an Event Need, it is posted to the Event Marketplace. If the event looks like a fit for your business, you can send a custom proposal with your pricing, inclusions, and next steps.

The user can review your proposal and continue the conversation with you directly through Matched & Hitched.

You can’t randomly message users you haven’t connected with, but you can make the first move when they post an Event Need in the Event Marketplace.

If it looks like a fit, send them a proposal. If they’re interested, the conversation can continue from there.

Plans & Billing

No Labels is $0/month. You get a live, searchable profile, can appear in relevant matches for users, receive and respond to direct messages, manage your availability, browse Event Needs, and have opportunities to be featured across M&H social media.

All In is $40/month and includes everything in No Labels, plus the ability to submit unlimited proposals to Event Needs, a monthly 7-day profile Boost (coming soon), access to the Promotions Marketplace, analytics, Vendor of the Month eligibility, and priority consideration for social features and promotional opportunities.

In beta, you get All In features at no cost. No credit card required.

There are no commissions or per-lead fees, and you don’t need a paid plan to be discoverable on M&H. All In simply gives you more ways to actively pursue opportunities and grow your visibility. Subscriptions are month-to-month with no long-term contract.

Yes. Subscriptions are month-to-month, so you can cancel before your next billing date.

No long-term relationship required.

Badges & Visibility

Badges like Rising Star and Verified Vendor help users learn a little more about the businesses they are considering.

Each badge has its own criteria and is awarded based on factors established by Matched & Hitched. Badges are meant to provide additional context, not replace a user’s own due diligence when choosing a vendor.

Boosts are coming soon. They’ll give your profile additional visibility within your category, services, and cultural tags.

Boosts will be included as part of your subscription, and vendors will be able to purchase additional Boosts if they want more visibility.

Boosting helps you get seen more often in relevant places. It does not mean vendors with bigger advertising budgets automatically outrank everyone everywhere on Matched & Hitched.

Yes, if you’re on All In. Vendor of the Month is an All In feature.

Eligible vendors can be selected based on factors such as profile quality, responsiveness, engagement, client feedback, and the overall strength of their presence on Matched & Hitched.

Still have questions?

Can’t find what you’re looking for? We’re just an email away.

info@matchedandhitched.com